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Privacy Policy

Last Updated: 3 March 2026

This Privacy Policy describes how Bixlume ("we", "us", or "our"), operating through bixlume.com and based at Av. 19 de Abril 875, Y4600 San Salvador de Jujuy, Jujuy, Argentina, collects, uses, and protects personal information provided by visitors to this website and by individuals who contact us to inquire about or engage our acoustic measurement services.

This policy is governed by Argentine Law No. 25,326 on the Protection of Personal Data (Ley de Protección de los Datos Personales) and its regulatory decree, and is consistent with the principles of transparency, purpose limitation, and data minimization.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. The categories of information we may collect include:

  • Contact information: name, email address, and telephone number, provided when you submit the contact form on this website.
  • Inquiry details: information about your building, the nature of your inquiry, and your role (buyer, investor, building administrator), as provided in the message field of the contact form.
  • Technical data: browser type, operating system, referring URL, pages visited, and approximate geographic location derived from IP address, collected automatically through cookies and similar technologies when you visit this website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiry and communicate with you about acoustic measurement services.
  • To understand your needs and provide relevant information about our services.
  • To maintain records of communications for service continuity purposes.
  • To improve the content and functionality of this website based on aggregate usage patterns.
  • To comply with applicable legal obligations under Argentine law.

We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Legal Basis for Processing

Under Argentine Law No. 25,326, the legal basis for processing your personal information is your consent, provided when you submit the contact form and accept this Privacy Policy. You may withdraw your consent at any time by contacting us at the details below, which will not affect the lawfulness of processing carried out before withdrawal.

4. Cookies and Tracking Technologies

This website uses cookies to improve your browsing experience and to understand how visitors interact with the site. You can manage your cookie preferences through the cookie consent banner displayed when you first visit the site. For detailed information about the cookies we use, please see our Cookie Policy.

5. Data Retention

We retain personal information submitted through the contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up communications. Technical data collected through cookies is retained for the periods specified in our Cookie Policy. We do not retain personal information beyond the period necessary for the purposes described in this policy.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under Argentine Law No. 25,326, you have the following rights regarding your personal information:

  • Right of access: to request information about whether we hold personal data about you and to obtain a copy of that data.
  • Right of rectification: to request correction of inaccurate or incomplete personal data.
  • Right of deletion: to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right of opposition: to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@bixlume.com or by post at the address above. We will respond to your request within the timeframes required by applicable law. You also have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority, if you believe your rights have been infringed.

8. Third-Party Services

This website may use third-party services for analytics and functionality purposes, including Google Maps for displaying our office location. These services may collect technical data in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through this website.

9. Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

  • Email: info@bixlume.com
  • Phone: +54 388 500-5594
  • Address: Av. 19 de Abril 875, Y4600 San Salvador de Jujuy, Jujuy, Argentina
Bixlume

Acoustic measurement services for apartment buildings in Argentina.

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Av. 19 de Abril 875, Y4600 San Salvador de Jujuy, Jujuy, Argentina
+54 388 500-5594
info@bixlume.com

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